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Chicago White Sox Announce Launch of Enhanced Ticketing and New Season Ticket Holder Program with Ticketmaster

Monday, August 29, 2005 - 05:05

The Chicago White Sox and Ticketmaster, the world's leading ticketing company, announce the launch of state-of-the-art ticketing technology designed to add a new level of convenience and value to the season subscriber experience. Today, the White Sox will introduce fans to the new branded TeamExchange online marketplace, enabling full season ticket holders to sell tickets they are unable to use to other fans in a safe, secure, and team-sanctioned online environment located at

Fans who purchase White Sox tickets through TeamExchange will receive their game tickets (complete with a new and unique barcode for entry) via email through Ticketmaster's ticketFast online delivery system. Tickets purchased through TeamExchange will arrive as a PDF file, which the recipient can download for printing. The season ticket holder's original tickets will be cancelled and invalidated and the White Sox will credit the season ticket holder's account. Utilizing Ticketmaster's TeamExchange product, the team will provide fans with an authenticated electronic transaction between season ticket holders and baseball fans interested in purchasing tickets located in ballpark seating sections where they otherwise would not have access.

"The White Sox are pleased to be able to provide another service to season ticket holders, who are obviously valuable customers," said Brooks Boyer, White Sox vice president of marketing. "TeamExchange adds value to our season packages and allows fans buying single-game tickets access to premium seat locations. With this additional flexibility, season ticket holders will never have to worry about tickets going unused."

As part of the agreement, the White Sox will continue to utilize Ticketmaster's state-of-the-art ticketing platform as well as the Ticket Forwarding function of AccountManager. Using Ticket Forwarding, season ticket holders can maximize use of their tickets by forwarding tickets they are unable to use to family, friends or clients electronically -- even at the last minute. Once the tickets have been forwarded through email, the recipient simply downloads and prints the tickets using Ticketmaster's ticketFast technology.

Ticketmaster will continue to sell White Sox single game tickets and handle the team's season ticketing services. White Sox tickets are available online at,, charge-by-phone at 312-831-1SOX and at Ticketmaster retail ticket locations throughout the Chicagoland area, including: Carson Pirie Scott, Tower Records, Hot Tix and select Coconuts and FYE locations.

"With the launch of TeamExchange, the White Sox baseball club joins the sports teams that are leading the future of event ticketing and customer service satisfaction," said Chris Werner, General Manager, Ticketmaster Chicago. "Our completely automated secondary market ticketing system will help the White Sox provide a higher level of fan satisfaction, giving season ticket holders unparalleled access and control of their tickets, along with the freedom to make the most of their season ticket investment."

About Ticketmaster

Ticketmaster is the world's leading ticketing company, providing ticket sales and distribution through, one of the largest e- commerce sites on the Internet; approximately 3,300 retail Ticket Center outlets; 19 worldwide telephone call centers; and a broad online and offline marketing network. Ticketmaster serves more than 9,000 clients worldwide across multiple event categories, providing exclusive ticketing services for hundreds of leading arenas, stadiums, performing arts venues, museums, and theaters, and sold 98 million tickets valued at $5 billion in 2004. Ticketmaster is headquartered in West Hollywood, California and is an operating business of IAC/InterActiveCorp (NASDAQ: IACI).

SOURCE: Ticketmaster

CONTACT: Katie Kirby of the Chicago White Sox, +1-312-674-5304,; or Bonnie Poindexter of Ticketmaster, +1-310-360-2321,

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