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Ticketmaster Launches TicketmasterArts; New Division Offering Specialized Solutions for Arts Organizations * * * Ticketing System Integrated With Development/Fundraising, Marketing, Auction, Secondary Marketplace & Dedicated Initiatives for Arts Clients *

Tuesday, January 11, 2005 - 05:00

Ticketmaster, the world's leading ticketing company, today announced the launch of its newly formed division dedicated to serving Arts organizations throughout North America. TicketmasterArts offers clients a powerful single solution for ticketing, fundraising/development, and customer relationship management with a specialized focus on the Arts category of events.

Serving Arts organizations of all sizes, TicketmasterArts builds on the company's powerful Archtics® ticketing system integrated with a host of specialized services to help Arts clients sell more tickets and facilitate more strategically unified development programs. Among TicketmasterArts's advanced technology solution includes:

   *  AccountManager:  An online gateway for members and subscribers to
      manage their tickets, accounts, and donations with flexibility and in

   *  AccessManager:  Attendance tracking system featuring barcode
      ticketing/scanning and real-time data reporting

   *  ticketFast®:  E-mail ticket delivery

   *  GroupManager:  Automated sales, fulfillment, and communication
      management for group ticketing needs

   *  MailManager:  Comprehensive outbound consumer campaign management
      solution integrated with ROI-based reporting

   *  Sales and Marketing Distribution Network reaching targeted and/or
      broad-based audiences

   *  Dynamic Products, Tools, and Services to generate increased revenue
      and incremental ticket sales (upsells, auctions, secondary market
      ticketing, papering, etc.)

"Ticketmaster prides itself in providing superior service and cutting-edge technology," said John Pleasants, President and CEO, Ticketmaster. "TicketmasterArts will help to optimize business for our Arts clients by integrating our comprehensive products and services as a single solution for selling more tickets, better across the arts category of events."

TicketmasterArts launches with the announcement that Raleigh, NC's BTI Center for the Performing Arts has selected Ticketmaster to provide complete ticketing solutions for BTI venues including BTI Center, Memorial Auditorium, Fletcher Opera Theatre, Meymandi Concert Hall, and Kennedy Theatre. Under terms of the multi-year agreement, Ticketmaster will provide BTI venues with ticketing distribution and CRM solutions through its powerful Archtics system and seamless integration with GroupManager, MailManager, AccountManager, Forwarding, and ticketFast.

In addition, Ticketmaster will develop a dedicated online forum for BTI, where ticket holders may offer BTI venue event tickets that they are unable to use, for sale to other patrons. Ticket holders will also have the ability to use Ticketmaster Forwarding to forward their tickets to friends or associates via e-mail. Using ticketFast, BTI event tickets are delivered via e-mail for patrons to download and print from their home or office.

"In evaluating our ticketing opportunities, we found that only Ticketmaster offered the full suite of sales, marketing, and CRM services that our business requires," said Jim Lavery, General Manager, BTI Performing Arts Center. "We believe Ticketmaster's technology and service is second to none and we're looking forward to rolling out these comprehensive offerings to drive business and provide greater value and convenience to our customers' overall entertainment experience here at BTI."

"The BTI Performing Arts Center is the premier Arts mecca in this area," said Stuart Klein, general manager, Ticketmaster Raleigh. "Through the combined power of Ticketmaster technology and the TicketmasterArts solution strategy, we will help BTI increase patron retention, membership acquisition, and development/fundraising, as well as provide easy and convenient ticketing and customer service for Arts patrons throughout the NC Triangle area."

As part of its ongoing services to clients and consumers throughout North America, Ticketmaster:

   *  Manages a network of more than 3,300 Ticket Centers located in popular
      retail stores nationwide

   *  Operates a dedicated Charge-By-Phone service throughout the country to
      assist consumers with their entertainment ticketing needs;

   *  Offers tickets and comprehensive entertainment information and
      services on the Internet through

  About Ticketmaster

Ticketmaster, the world's leading ticketing company, sold 100 million tickets valued at $4.9 billion in 2003, through, one of the largest e-commerce sites on the Internet, more than 3,300 retail Ticket Center outlets and 19 worldwide telephone call centers. Ticketmaster serves more than 8,000 clients worldwide and acts as the exclusive ticketing service for hundreds of leading arenas, stadiums, performing arts venues, and theaters and is the official ticketing provider and supporter of the Athens 2004 Olympic Games. Ticketmaster is headquartered in West Hollywood, California and is an operating business of IAC/InterActiveCorp (NASDAQ: IACI).

SOURCE: Ticketmaster

CONTACT: Bonnie Poindexter of Ticketmaster, +1-310-360-2321,

Web site:

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