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University of California, Los Angeles (UCLA) Moves to Ticketmaster

Tuesday, May 24, 2005 - 06:30

Ticketmaster, the world's leading ticketing company, announced today the signing of a multi-year agreement to provide comprehensive, integrated ticketing solutions for the University of California, Los Angeles (UCLA). The UCLA Central Ticket Office has selected Ticketmaster as the exclusive ticketing provider for the University's athletic events, UCLA Live! Performing Arts events, concerts and family shows at its campus venues, including Pauley Pavilion, Royce Hall, Freud Playhouse, MacGowan Hall's Little Theater, Schoenberg Hall, and the Los Angeles Tennis Center. In addition, the agreement also covers events presented by UCLA at the world famous Rose Bowl in Pasadena, where UCLA plays its home football games, along with the Tournament of Roses events, including the Rose Bowl game.

Ticketmaster is providing UCLA with a completely new approach to servicing the University's most valued patrons, through comprehensive online and offline solution services designed to manage all patron touch points, event ticketing, and financial reporting within a single database. UCLA will utilize Ticketmaster's product suite to enable its new and renewing season ticket holders to manage their accounts, pay invoices, order and print their event tickets and group tickets using the ticketFast delivery system -- all online - - through UCLA's official ticketing website, Additionally, UCLA will take advantage of Ticketmaster's integrated emailing solution featuring premiere patron data collection, campaign targeting and ROI-based reporting.

"Ticketmaster gets it; clear and simple. Our UCLA Central Ticket Office delivers a broad scope of services to a large and diverse audience. After a very detailed and thorough examination, we determined that Ticketmaster is uniquely qualified to be our partner to deliver these services to our most valued constituents," said Dave Lowenstein, Director, UCLA Central Ticket Office. "Ticketmaster provides very powerful patron-friendly, full-service ticketing solutions that are uniquely suited to streamline all ticketing operations across the University. We are devoted to providing all of our customers, including our season and single event purchasers and our students, with quality events and first-rate service and we are confident that Ticketmaster will be a strong ally in taking our event ticketing to a whole new level."

"UCLA is clearly a leader among the nation's universities, and Ticketmaster is thrilled to be partnering with this prestigious institution," said Kathy Frazer, Sr. General Manager, Ticketmaster Southern California. "Our advanced suite of products and services will provide UCLA and its patrons with tremendous value, flexibility and convenience."

"We are honored that after extensive examination, UCLA and its Central Ticket Office have chosen to join forces with Ticketmaster for many years to come. The University's athletic and performing arts sectors are wonderful growth areas and UCLA patrons will be well-served by the client facing and in-house solutions we are implementing," said Dennis Scanlon, Vice President, Integrated Products Marketing. "Ticketmaster's integrated sales and marketing distribution programs will offer added value to the University's overall customer service and ticket sales strategy."

Through the implementation of Ticketmaster's fully integrated products and services combined with unparalleled marketing resources and distribution network, UCLA will now be providing students and patrons throughout Southern California and beyond with easy and convenient access to event tickets and information online at, via phone through Ticketmaster's Charge-By-Phone Network by calling (213) 480-3232, and at Ticketmaster retail ticket center locations including Tower Records, Robinsons-May, Ritmo Latino, Wherehouse Music, and select F.Y.E. stores.

About the University of California, Los Angeles

As one of the nation's premier universities, UCLA has come so far, so fast in its rise to the top tier of institutions of higher education. From its celebrated faculty to its high-achieving students and distinguished alumni, UCLA's College of Letters and Science and 11 professional schools are committed to advancing the common good through research, teaching and active participation in the communities they serve. Uniquely positioned at the crossroads of the world's economies and cultures, UCLA combines outstanding intellectual achievement with an innovative, entrepreneurial style and a deep sense of civic responsibility.

About Ticketmaster

Ticketmaster is the world's leading ticketing company, providing ticket sales and distribution through, one of the largest e-commerce sites on the Internet; approximately 3,300 retail Ticket Center outlets; 19 worldwide telephone call centers; and a broad online and offline marketing network. Ticketmaster serves more than 9,000 clients worldwide across multiple event categories, providing exclusive ticketing services for hundreds of leading arenas, stadiums, performing arts venues, museums, and theaters, and sold 98 million tickets valued at $5 billion in 2004. Ticketmaster is headquartered in West Hollywood, California and is an operating business of IAC/InterActiveCorp (NASDAQ: IACI).

SOURCE: Ticketmaster

CONTACT: Dave Lowenstein of UCLA, +1-310-825-2101; or Bonnie Poindexter
of Ticketmaster, +1-310-360-2321

Web site:

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